FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:1.Can I customized the cargo?

A:Sure,OEM&OEM services can be provided.

Q:2.Can I mix the different models

A:Yes, different models and category can be mixed in one container.

Q:3.How do you do quality control?

A:We have full-time inspect team, inspect the production from material, online and packing,and inspection reports and videos can be provided for each order.

Q:4.What is your payment terms?

A:Our payment terms is flexible.Normally 30% deposit, 70% against the BL copy.

Q:5.Do you have the license letters and testing reports

A:Official licensed letters can be provided for all the licensed products. For most products,CE/EMC/EN71/EN62115/ROHS/PAH/ASTM-F963/AZO/GCC/EN 1888 testing reports can be provided.

Q:6.Do you provide the after sales services?

A:We will provide free spare parts to client for each order, and will provide after-sales services.Any problems, we will be responsible for it all the time.

Q:7.Which clients are you cooperating with now?

A:We are supplier of Metro, Costco, Walmart,Coppel, and many famous supermarkets and retailer chain stores.